Job Description

Nestled in the splendor and beauty of Southern Oregon, our upscale spa provides a wide array of services to enhance and create life-changing journeys! Your thorough knowledge of various massage modalities and general understanding of body treatments will provide a long-lasting memorable experience at our world-class luxury resort.

Massage Therapist

General Responsibilities

• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Effectively inform and educate our guests about specific wellness concerns.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Perform prep work, properly clean and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
• Handle guests' questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Must be willing to participate in marketing events.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Job Qualifications

Education:

High school diploma or equivalent.

Must hold and maintain a current Oregon state license.

Experience:

• Should be trained in some or all of the following modalities: Swedish, Deep Tissue, Hot Stones, Reflexology, Shiatsu, Sports Massage, Prenatal Massage, Thai Massage Aromatherapy, Lomi Lomi and Reiki.
• Entry level position in an upscale spa environment.
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• Must be a team player.

  FLSA Information

Management Activities

• None

Discretion / Independent Judgment

A Massage Therapist will be expected to work with guests and visitors to ensure satisfaction. A Massage Therapist will have to take initiative and get creative in resolving guest challenges. A supervisor will be available to mentor development of treatment plan if needed.

ADA Information

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent sitting with some walking and standing
• Ability to lift 5 lbs
• Occasionally lifts/carries up to 15 lbs
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel, stoop or crouch repeatedly

  Working Conditions

• Primarily indoor work setting
• Varying schedule to include evenings, holidays and extended hours as business dictates

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